Privacy Policy

How Leroi Lion Safaris collects, uses, protects and handles personal information for enquiries, bookings and travel services.

Last Updated: 6 October 2026

Leroi Lion Safaris respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you when you interact with our website or travel services.

1. Who We Are

This website is operated by:

Leroi Lion Safaris

Ngusero, Arusha, Tanzania

Phone / WhatsApp: +255 672 374 857

Email: info@leroilionsafaris.com

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

Contact Information

full name;
email address;
telephone or WhatsApp number;
country of residence; and
other contact details you voluntarily provide.

Booking Information

For travel planning and confirmed bookings, we may collect:

travel dates;
number of travellers;
accommodation preferences;
safari or trekking preferences;
dietary requirements;
special requests; and
itinerary information.

Where necessary for bookings, permits, transport, or other services, additional traveller information may be requested.

Travel Document Information

Where required to arrange a service, we may request information contained in:

passports;
identification documents;
visas;
flight details; or
travel permits.

We only request such information when reasonably necessary for your travel arrangements.

Health and Special Requirement Information

Where relevant to your safety or requested services, you may voluntarily provide information concerning:

allergies;
dietary restrictions;
mobility requirements;
medical considerations; or
other special assistance needs.

Because this information may be sensitive, please only provide information relevant to your travel arrangements.

3. Information Collected Through Our Website

When you visit our website, technical information may be collected automatically, such as:

IP address;
browser type;
device type;
operating system;
pages visited;
referring website;
approximate session information; and
technical usage data.

This information may be used for website security, troubleshooting, analytics, and service improvement.

4. Contact and Enquiry Forms

When you submit a form through our website, we may collect the information you enter so that we can:

respond to your enquiry;
prepare a quotation;
assist with itinerary planning;
communicate about a booking; or
provide customer support.

Please do not submit confidential information that is not necessary for your enquiry.

5. WhatsApp, Phone and Email

If you contact us through WhatsApp, telephone, or email, the information you provide will be used to respond to your request and, where appropriate, manage your booking.

Your use of third-party communication services such as WhatsApp is also subject to the privacy policies and terms of those service providers.

6. How We Use Personal Information

We may use personal information to:

respond to enquiries;
create safari or trekking quotations;
process and manage bookings;
communicate before, during, and after a trip;
arrange accommodation and transport;
arrange permits, park services, or activities;
provide customer support;
manage payments and booking records;
improve our website and services;
maintain business and accounting records;
prevent misuse or fraud;
comply with legal or regulatory obligations; and
send marketing communications where appropriate and permitted.

7. Booking Partners and Service Providers

To provide your travel arrangements, relevant information may need to be shared with independent service providers such as:

hotels and lodges;
camps;
airlines;
transport providers;
guides;
activity operators;
national parks or permit authorities;
payment providers; and
other suppliers necessary to fulfil your booking.

We aim to share only the information reasonably necessary to provide the relevant service.

Third-party providers may process information under their own privacy policies and legal obligations.

8. Payments

Where online or electronic payment options are provided, payments may be processed by independent payment service providers.

Payment providers may collect information necessary to process your transaction.

Leroi Lion Safaris does not need to retain complete payment-card information when payment details are processed directly by an external payment provider.

The privacy and security practices of the payment provider may also apply.

9. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

enable website functionality;
remember certain preferences;
improve website performance;
understand website usage;
support security; and
provide analytics.

Some cookies may be placed by third-party services used on the website.

You can control or delete cookies through your browser settings, although disabling some cookies may affect certain website functions.

10. Website Analytics

We may use website analytics or measurement tools to better understand how visitors use our website.

These tools may collect information such as:

visited pages;
device/browser information;
general geographic information;
session activity; and
referral sources.

Analytics information is generally used to improve website performance, usability, content, and marketing effectiveness.

11. Marketing Communications

Where permitted, we may send occasional information about:

safari offers;
new travel experiences;
seasonal travel information; or
other relevant services.

You may request that we stop sending marketing communications at any time.

Transactional or booking-related messages may still be sent when necessary to provide a service you requested.

12. How We Share Information

We do not sell personal information to advertisers.

We may disclose information when reasonably necessary to:

fulfil your travel booking;
work with trusted service providers;
process payments;
comply with legal obligations;
respond to lawful requests from authorities;
protect the safety or rights of travellers, our business, or others; or
investigate fraud or security incidents.

13. International Travel and Data Transfers

Travel arrangements may require information to be shared with service providers located in Tanzania or other countries relevant to your itinerary.

Privacy and data protection rules may differ between countries.

We seek to limit such sharing to information reasonably necessary to deliver the requested service.

14. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

managing bookings;
providing customer service;
maintaining accounting records;
resolving disputes;
meeting legal obligations; and
legitimate business recordkeeping.

Retention periods may differ depending on the type of information and purpose for which it was collected.

15. Data Security

We take reasonable administrative and technical measures to protect personal information against:

unauthorised access;
loss;
misuse;
alteration; and
inappropriate disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

16. Your Choices and Rights

Depending on applicable law and circumstances, you may contact us to request:

access to personal information we hold about you;
correction of inaccurate information;
deletion of certain information;
restriction or objection to certain processing; or
withdrawal from marketing communications.

Some information may need to be retained where required for legal, accounting, contractual, or legitimate business purposes.

Requests can be sent to:

info@leroilionsafaris.com

17. Children’s Privacy

Our website is not intended to collect personal information directly from children without appropriate involvement of a parent, guardian, or responsible adult.

Where a child is included in a family or group booking, necessary information may be provided by the parent, guardian, or booking organiser for travel arrangements.

18. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

Visitors should review the privacy policy of any external service they use.

19. Social Media

Our website may link to social media platforms such as Instagram, Facebook, TikTok, or other services.

When you interact with these platforms, their own privacy policies and data-processing practices apply.

20. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

changes to our services;
website functionality;
business practices; or
applicable legal requirements.

The latest version will be published on this page with an updated date.

21. Contact Us

For privacy questions or requests relating to your personal information, contact:

Leroi Lion Safaris

Ngusero, Arusha, Tanzania

Phone / WhatsApp: +255 672 374 857

Email: info@leroilionsafaris.com

Need clarification?

Contact Leroi Lion Safaris for questions about this privacy policy.

Leroi Lion Safaris
Ngusero, Arusha, Tanzania
Phone / WhatsApp: +255 672 374 857
Email: info@leroilionsafaris.com

Hasni N

WONDERFUL We had an absolutely exceptional stay thanks to Leroi Lion Safaris! From the first day to the last, the organization was impeccable, with a warm welcome and constant attention to our comfort. A huge thank you to Zebedayo, our guide, whose passion, knowledge, and infallible eye made every day magical. Thanks to him, we were able to observe an incredible diversity of wild animals, including the rarest and most difficult to approach: leopards, rhinoceroses, cheetahs, and lions! And as if that weren't enough, we were lucky enough to witness the great migration. Seeing these immense herds of wildebeest and zebras stretching as far as the eye can see is a grandiose spectacle, of rare power, that will remain etched in our memories forever. We recommend Leroi Lion Safaris with our eyes closed to anyone who dreams of discovering Tanzania. Asante sana !!!

Nicolas V

Best holidays We had a wonderful time thanks to Leroi Lion Safari! Thanks to Zebedayo, our guide who allowed us to see a lot of wildlife, including the rarest: Leopards, Rhinos, Cheetahs, Lions! Asante sana!!!

Natálie L

Absolutely amazing experience on safari with Joshua! We are really thankful to Joshua for unforgettable experience in our lives! Safari was totally amazing and also Joshua is fantastic person who guide you all the time and thankful to him we know a lot about Tanzania and we had a lot of fun together! Also he helps with everything you need and he communicates very well :).

fiyealiout

Amazing 😱😍 We had an amazing Safari thanks to Joshua and Saidy who speak very good French. Very punctual even often in advance the first day at the airport, the first day of the safari and Joshua picked us up at 4am at the Pension to take us to the airport. A beautiful experience, an unforgettable memory thanks to Joshua. 6 days perfect 👍 Thank you very much. Abdel and Fatima

GoPlaces40362987130

3Days Mikumi Safari Well organized, punctual... Everything went really well. We saw lots of animals. The accommodation was great too. We had a lot of fun... just great 👍 🍍🐗🦁🐒🐘🐊🌴🌞

Marcin K

Mikumi National Park Three-day safari in Mikumi Park. Joshua's care was very good. We managed to meet and get to know all the animals possible to see up close. From elephants, giraffes and buffaloes, to hippos, lions and leopards. A warm, friendly and very helpful team. It was very nice and fun. I highly recommend it.

Youghorta C

Safari A very beautiful life experience, seeing the animals in their natural environment was magical and the guide was super, very professional with a lot of humor, I recommend it to you!

Lena

Perfect 3-day 2-night safari Our safari with Joshua was just amazing. We booked a tour with him from Zanzibar and he helped us with everything, choosing the right length and tour, the flights to Arusha, and more. He picked us up at the airport and we drove to the national parks with him. It’s been amazing three days where we were able to see all big five and had the opportunity to spend as long with the animals as we wanted to. The bush-lunch that he and his cool provided was really delicious and made for us based on our wishes. After the long days in the National park we were able to go in the pool and have a huge and delicious dinner made by his cook. After dinner it was nice having a chat with him and getting to know more about his culture and the life in Tanzania. It has been an once in a lifetime experience to go on safari with him and his team! We definitely would recommend it to everyone!

Syphax c

Magnificent safari Magnificent experience, punctual guide, very kind, very competent with a driver who knows well where the animals are, I recommend

David P

Serengeti, Ngorongoro, Masai village We did the Serengeti, Ngorongora and masai village trip. Everything was amazing except the fake masai people, which were trying to sell you "their" products, which were really really expensive (brutally overpriced, 160$ for 3 basic armbands and 5 basic under glass plates, which are worth really maybe about 30$). The food, which we had for dinner in the camp was good but the packaged food we have received in paper bags wasn’t that good (2/5 points). Our guide and driver was really kind and friendly, but maybe could tell us more information about the safari and national parks, animals, people, etc… The last day we were "dragged" by them to 4 local shops with souvenirs, etc… we didn’t want to go there, but they were still taking us there (maybe because they have some kind of agreement with shops owners). So overall i give it 4/5 points.

Customer Service : +255 672 374 857